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This blog is where I post about my consulting work with Microsoft Technologies, and other random tidbits that don't fit in my Photo Blog or my Iraq Blog.

Friday, December 12, 2008

FolderShare to Windows Live Sync update broken on Apple OSX

I'm a long time FolderShare user, and Microsoft just "upgraded" FolderShare to Live Sync. But it turns out the upgrade doesn't work on Macintosh... massive FAIL.

From ScrappyDog
After installing the Live Synch client for OSX and trying to login you get the following message: "This version of Windows Live Sync is too old. Please download a newer version from http://sync.live.com.

But this IS the newest version.

Here is the official word from Microsoft as of yesterday:

We've found an issue that is causing sign-in to take longer than expected
and in some cases the sign-in process times out. We've isolated the problem
to a bug in our Mac client. In order to prevent this issue from affecting
all users we are temporarily blocking the Mac clients from connecting to the
service. Once we have the problem fixed we will allow the Mac clients to
connect to Sync again. We're sorry for the inconvenience.

Thanks,
Francisco

--
Francisco Garcia-Ascanio
Windows Live Sync
Program Manager

Wow... We've isolated a problem and the solution is to block all Apple users to prevent negative impact on the Windows users...

A pretty strong message that Apple is definitely a second class citizen in the Microsoft universe. I'm glad I'm not using FolderShare as part of my business...

Nice launch...

Here is the Microsoft Live Sync discussion forum where you can share the pain with other disgruntled FolderShare users: http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.windows.live.sync

1 comment:

T said...

totally agree. Foldershare was great. Why mess with it. Typical microsoft nonsense....